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Delivery
Zero-Damage Delivery
Shipping is a critical stage. We know the risks and have proven packaging solutions ready. Each piece gets a custom steel frame or wooden crate, plus multi-layer padding and edge protection. Large works are segmented, numbered, and packed with installation interfaces clearly marked. Every shipment is tracked and checked—so your artwork arrives safe, sound, and on schedule.
Privacy Policy
This Privacy Statement was last updated on July 21, 2026, and applies to citizens and individuals residing globally.
In this Privacy Statement, we explain how we use the data collected through https://keyonartdecor.com. We recommend that you read this document carefully.
In our processing, we will comply with legal requirements, which include, but are not limited to:
- We clearly specify the purposes of processing personal data, as set out in this Privacy Statement.
- We aim to limit the collection of personal data to only that which is necessary for legitimate purposes.
- We will first obtain your explicit consent when necessary to process your personal data.
- We take appropriate security measures to protect your personal data and require the same of third parties entrusted with processing your data on our behalf.
- We respect your right to access, correct, or delete your personal data.
- If you have any questions or would like to know what personal data we hold about you, please contact us.
1. Purposes, Data, and Retention Period
We may collect or obtain your personal data for a variety of purposes in connection with our business activities, including the following:
1.1 Contact – by phone, post, email, and/or web forms
For this purpose, we use the following data:
- Name
- Email address
- Phone number
- Company name or presentative unity
The basis on which we process this data is:
- Consent obtained.
Retention period: We will retain this data for 24 months after the termination of the service.
1.2 Notifications
For this purpose, we use the following data:
- First and last name
- Email address
The basis on which we process this data is:
- Consent obtained.
Retention period:
We will retain this data until the termination of the service.
1.3 To support services or products that the customer wishes to purchase or has already purchased
For this purpose, we use the following data:
- Last name and first name
- Email address
- Phone number
The basis on which we process this data is:
- Consent obtained.
Retention period:
We will retain this data for 24 months after the termination of the service.
2. Disclosure to Other Parties
We only provide this data to data processors for the following purposes:
2.1. Website Hosting and Server Operations & Maintenance
To ensure normal website access, stable operation, and troubleshooting, we entrust cloud server service providers with the hosting of website data and system operations and maintenance.
2.2. Customer Support and Service Communication
To process your inquiries, complaints, or feedback, we entrust customer service system providers to assist in managing service tickets and communication records.
2.3. Data Analytics and Product Optimization
To improve our service quality and optimize user experience, we entrust data analytics service providers to conduct statistical analysis on anonymized user behavioral data.
2.4. Third-Party Payment and Order Processing
To complete transactions conducted through our platform, we entrust payment service providers to process your payment information and order status.
2.5. SMS/Email Notification Delivery
To send you necessary service notifications (such as verification codes, order confirmations, and status updates), we entrust SMS or email service providers with message distribution.
2.6. Online Customer Service System
To provide real-time online consultation and support services, we entrust online customer service system providers to process your conversation content and contact information.
2.7. Security Protection and Risk Control Management
To protect the website and user information from attacks, fraud, and other security threats, we entrust security service providers with traffic monitoring, threat detection, and protection.
We also strictly manage employees or outsourced personnel who may have access to your information, including but not limited to signing confidentiality agreements with them, implementing appropriate access controls based on their respective roles, and monitoring their operations.
3. Disclosure Practices
We will only disclose personal data when required by law or court order, for example, at the request of law enforcement authorities, to the extent permitted by law, or in connection with investigations concerning matters of public safety. Should our website or company be merged, acquired, or sold, your data may be disclosed to our advisors and prospective buyers, and transferred to the new owner. We have a data processing agreement with Google, and Google is not permitted to use this data for other Google services. We have also blocked the transmission of full IP addresses.
4. Security
We are committed to protecting the security of personal data. We have taken appropriate security measures to prevent misuse or unauthorized access to personal data. This ensures that only necessary personnel have access to your data, that such access is protected, and that our security measures are regularly reviewed.
5. Third-Party Websites
Please note: This Privacy Statement does not apply to third-party websites linked through our website. We cannot guarantee that these third parties will process your personal data in a reliable or secure manner. We recommend that you read their respective privacy statements carefully before using these websites.
6. Amendments to this Privacy Statement
We reserve the right to make amendments to this Privacy Statement. We recommend that you read this Privacy Statement regularly to stay informed of any changes. In addition, we will inform you whenever possible.
7. Access and Processing of Your Data
If you have any questions or would like to know what personal data we hold about you, please contact us using the information provided below. You have the following rights:
- You have the right to know why your personal data is needed, how it will be processed, and how long it will be retained.
- Right of access: You have the right to view the personal data we hold about you.
- Right of rectification: You have the right to request that your personal data be supplemented, corrected, deleted, or blocked at any time.
- If you have given your consent for us to process your data, you have the right to withdraw that consent and request the deletion of your personal data.
- Right of data portability: You have the right to request and transfer all your personal data in full to another data controller.
- Right to object: You may object to our processing of your personal data. Unless there are compelling legitimate grounds, we will comply with your request.
Please be sure to identify yourself clearly to ensure that we do not incorrectly process or delete another person's data.
8. Submitting a Complaint
If you are not satisfied with the way we process your personal data, you have the right to submit a complaint to the data protection authority.
9. Contact Information
For any questions, we are warmly acceptable to have your contact.
Ningbo Keon Transmission Technology Co.,Ltd
188 Jinghua Road, Juxian Street, Ningbo High-tech Zone, Zhejiang Province,Ningbo.
P.C.: 315048
Website: https://keyonartdecor.com
E-Mail: youngyuelin@163.com
Phone number: +86 19907118079